| 1. Definitions "Seller" is M and R Systems, provider of goods and or services. "Buyer" is the person who agrees to buy goods from the seller. "Price" is the value of the goods including Vat at the standard rate, but excluding any transport or insurance costs. "Goods" are the components, products, or articles which the buyer agrees to buy from the seller. "Delivery Date" is an approximate date given by M and R systems for despatching goods from its premises.
2. Applicable Conditions
2.1 The following terms and conditions are applicable to all sales
made through this website and are the only contractual terms
that M and R Systems is prepared to sell under to the exclusion
of any terms or conditions attempted to be introduced by the
buyer.
2.2 Payment of goods shall be deemed as accepting all terms and
conditions.
2.3 Orders will only be binding after the official order confirmation
has been issued.
3. Ordering
3.1 All prices quoted are inclusive of VAT, but exclude transport, and
insurance.
3.2 The price that will be invoiced is the price current at the date
of order.
3.3 Orders placed through the web site are considered an
"offer to treat"until an official order confirmation
/acknowledgement has been issued by M and R Systems.
3.4 M and R Systems reserves the right to refuse any order
and where applicable refund any monies paid.
4. Payment
4.1 Payment must be made in full and with cleared funds before
an order is shipped.
4.2 Payment method can be by any of the available options on
the web site.
4.3 Payment shall be in Sterling as specified.
4.4 Ownership of the goods will pass from the seller to the buyer
at the point of delivery and after full payment has been received.
5. Delivery
5.1 Goods can only be delivered within the UK
5.2 Goods can only be delivered to the billing address of the card
holder
5.3 The delivery date confirmed is a statement of intent to
reasonably attempt delivery within this period and M and R
Systems shall not be held liable for any losses incurred by
the buyer for late delivery.
5.4 Goods are delivered under the insurance risk of M and R
Systems;The buyer should make a claim within 48 hours of
receipt of delivery for missing items, or damaged goods.
5.5 In respect of damaged goods the buyer must sign
"Received damaged" and notify M and R Systems immediately.
5.6 No claim will be accepted by M and R Systems for
lost/damaged goods after the 48 hour period.
6. Distance Selling/Cancellation rights
6.1 The buyer has the right to cancel the order within 7
working days after receiving the goods subject to meeting
the following conditions.
6.2 This is only applicable to orders made through the
website where the buyer is a private individual and
receives the order by our specified delivery agents.
6.3 Goods ordered on the website and then collected in person
are excluded from distance selling.
6.4 If the buyer is a business entity, then they are excluded
from distance selling regulations.
6.5 Where the goods are warranty replacements.
6.6 When the goods have been opened, or product seals broken,
or the packaging is no longer in "as new condition"
6.7 M and R Systems must receive in writing by mail or
e-mail within the 7 working days for your claim to be
valid.
6.8 The buyer will be responsible for the goods to be
returned in a safe manner and undamaged at their own cost
by the same method as the original delivery.
6.9 Upon receipt of any returned/cancelled goods under
clause 6 M and R Systems shall inspect verify the claim
and within 30 days refund the original purchase price
of the goods to the card holder as given at the time of
purchase.
7. Warranty/Guarantee
7.1 The warranty period is a maximum 12 months from the date
of invoice and is not extended by any warranty replacement,
nor can it be sold onto a third party.
7.2 If the goods develop a fault within 14 days of invoice
date, subject to the product being tested by ourselves,
M and R Systems will offer either a replacement or a full
refund for the item. After 14 days a replacement of same
or similar specification will be offered.
7.3 For any warranty/product support operated directly by
manufacturers,the buyer agrees to process their claim
directly with the manufacturer.
7.4 The warranty does not apply to goods returned that show
fair wear and tear, neglect by the buyer to maintain
the product, or 3rd party alteration/modification of
the original product specification.
7.5 If any goods develop a fault whist under warranty you
are obliged to notify the seller in writing either by
e-mail or fax within 7 days of the defect becoming
evident or when you ought to have noticed the defect.
7.6 The buyer is responsible to obtain an RMA number and
to return the product in a correct way and bear all
costs incurred.
8. Liability
8.1 The Sellers total liability within this contract is to
the value paid for the individual goods purchased.
8.2 For sales to businesses the seller shall not be liable
for any consequential loss or damage whatsoever either
caused directly or indirectly.
9. Applicable Law
9.1 The terms and conditions of this contract shall be
subject to English Law and the English courts will
have jurisdiction in respect of any dispute arising
from the contract.
9.2 If any part of these Terms and Conditions are found to
be invalid or unenforceable by a court the rest is
unaffected.
10. Product Description and Illustrations
10.1 Product descriptions are for information purposes only
and the buyer must satisfy themselves through the
manufacturers website information that the specifications
detailed meet their requirements. |